Terms and Conditions

Terms & Conditions — Infinitude Limited

Last Updated: February 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website, digital platforms, products, and services provided by Infinitude Limited (“Infinitude”, “we”, “us”, or “our”).
By accessing our website or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, you must immediately discontinue use of our website and services.

1. Provision of Services

1.1 Infinitude provides renewable‑energy services, digital tools, and related information for residential and commercial customers in New Zealand.
1.2 We reserve the right to modify, suspend, or withdraw any part of our services at any time without prior notice.
1.3 We may refuse service or terminate access where necessary to protect our systems, comply with law, or prevent misuse.

2. Customer Obligations

2.1 You agree to provide accurate, complete, and up‑to‑date information when creating an account or interacting with our services.
2.2 You must use our services only for lawful purposes and in accordance with these Terms.
2.3 You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

3. Financial Transactions

3.1 All charges, fees, and billing arrangements will be communicated to you at the time of service engagement.
3.2 You authorise Infinitude to process payments using the payment method you provide.
3.3 We reserve the right to adjust pricing, fees, or billing structures with reasonable notice.

4. Intellectual Property

4.1 All content, trademarks, graphics, logos, text, images, and software on our website are the exclusive property of Infinitude or its licensors.
4.2 You may not copy, reproduce, distribute, adapt, modify, or create derivative works from our content without prior written consent.
4.3 Limited personal, non‑commercial use of our website content is permitted, provided attribution is maintained and no alterations are made.

5. Acceptable Use

You agree not to engage in any of the following:

• Unlawful, harmful, or fraudulent activity
• Hate speech, harassment, bullying, or abusive behaviour
• Uploading or transmitting viruses, malware, or harmful code
• Attempting to gain unauthorised access to our systems
• Interfering with the operation or security of our website or services
• Sending spam, promotions, or unsolicited communications
• Misrepresenting your identity or affiliation

Violation of these rules may result in immediate suspension or termination of your account.

6. Account Suspension and Termination

6.1 Infinitude may suspend or terminate your account at its sole discretion if you breach these Terms or misuse our services.
6.2 Upon termination, your right to access our services ceases immediately.
6.3 We may retain certain information as required by law or for legitimate business purposes.

7. Accuracy of Information

7.1 While Infinitude strives to ensure accuracy, we do not guarantee that information on our website or platforms is error‑free, complete, or up‑to‑date.
7.2 We are not liable for any reliance placed on information provided through our website or services.

8. Service Availability

8.1 We aim to maintain continuous access to our website and services but do not guarantee uninterrupted availability.
8.2 Infinitude is not liable for downtime, interruptions, delays, or technical issues beyond our reasonable control.

9. Limitation of Liability

To the maximum extent permitted by law:

• Infinitude is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services.
• Our total liability for any claim is limited to the amount you have paid to us for the relevant service in the preceding 12 months.
• We are not responsible for losses caused by third‑party providers, network operators, or external systems.

10. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using our services, you consent to the practices described in the Privacy Policy.

11. Third‑Party Links

Our website may contain links to third‑party websites.
Infinitude is not responsible for the content, security, or privacy practices of external sites.

12. Changes to These Terms

Infinitude may amend these Terms at any time.
Updated Terms will be posted on our website and take effect immediately upon publication.
Your continued use of our services constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of New Zealand.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the New Zealand courts.

14. Contact Information

For questions regarding these Terms, please contact:

Infinitude Limited
Email: info@infinitude.co.nz
Website: infinitude.co.nz

If you want, I can also prepare:

• A Customer Service Agreement
• A Cookie Policy
• A Website Disclaimer
• A Service Level Agreement (SLA)
• A Refund & Cancellation Policy

Just tell me what you’d like next.